160000 TELEPHONE CALLS
Category Description
2003+: All telephone communication is captured here, with the exception of purchases of consumer goods (Consumer Purchases (070000)) and job search- or work-related phone calls (Work and Work-Related Activities (050000)). Checking voicemail for messages (Household Activities (020000)) is not included here.
Activity Coding Rules
General rule: All talking on the telephone is coded here. Exceptions: If there is an M or an O in the WORK column, code as Work and Work-Related Activities/Working/Work, main job or Work, other job (050101 or 050102). If there is a V in the WORK column or "volunteering" in the verbatim, code as Volunteer Activities/Administrative and Support Activities/Telephone calls (except hotline counseling) (150104). If respondent reports interviewing or talking on the phone with prospective employers, code as Work and Work-Related Activities/Job Search and Interviewing/relevant activity (050400).
Talking on the telephone
2004+: If the respondent reports talking to someone and does not specify "telephone," but the WHO code = 0, assign a data code Insufficient detail in verbatim (500101). (Updated: February 2004)
2012+: If a respondent reports talking on the phone, but does not specify with whom, assign the activity code 160199 Telephone calls (to or from), n.e.c. (Updated: February 2012).
Text messaging
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160100 TELEPHONE CALLS (TO OR FROM)
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160101 TELEPHONE CALLS TO OR FROM FAMILY MEMBERS
Category activity examples
- FaceTime/Video chat with family (2020+)
- Placing a call to my mother using Amazon Echo or similar technology (2020+)
- Skyping with my sister (2011+)
- Talking on phone to relatives
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160102 TELEPHONE CALLS TO OR FROM FRIENDS, NEIGHBORS, OR ACQUAINTANCES
Category activity examples
- FaceTime/Video chat with friends (2020+)
- Talking on phone to boyfriend
- Talking on phone to fiancee
- Talking on phone to friends/neighbors/acquaintances
- Talking on phone to girlfriend
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160103 TELEPHONE CALLS TO OR FROM EDUCATION SERVICES PROVIDERS
Category activity examples
- Talking on phone to a principal
- Talking on phone to a professor
- Talking on phone to a school cafeteria worker
- Talking on phone to a school nurse
- Talking on phone to a teacher
- Talking on phone to an instructor
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160104 TELEPHONE CALLS TO OR FROM SALESPEOPLE
Category activity examples
- Talking on phone to a cashier
- Talking on phone to a customer service representative
- Talking on phone to a sales clerk
- Talking on phone to a salesperson
- Talking on phone to a store counter person
- Talking on phone to a store manager
- Talking on phone to a telemarketer
- Talking to credit card company (2008+)
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160105 TELEPHONE CALLS TO OR FROM PROFESSIONAL OR PERSONAL CARE SERVICES PROVIDERS
Category activity examples
- Talking on phone to a banker/insurance agent/loan officer
- Talking on phone to a barber/hairstylist/manicurist
- Talking on phone to a doctor/nurse/veterinarian
- Talking on phone to a lawyer/mediator/paralegal
- Talking on phone to a massage therapist
- Talking on phone to a pharmacist
- Talking on phone to a real estate agent
- Talking on phone to an accountant
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160106 TELEPHONE CALLS TO OR FROM HOUSEHOLD SERVICES PROVIDERS
Category activity examples
- Talking on phone to a cleaning service/caterer
- Talking on phone to a decorator
- Talking on phone to a landscaper/gardener
- Talking on phone to a mechanic/auto body repair person
- Talking on phone to a pet sitter/pet walker
- Talking on phone to a plumber/electrician/contractor
- Talking on phone to an architect
- Talking on phone to electric company representative
- Talking on phone to gas company representative
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160107 TELEPHONE CALLS TO OR FROM PAID CHILD OR ADULT CARE PROVIDERS
Category activity examples
- Talking on phone to a babysitter
- Talking on phone to a tutor
- Talking on phone to day care provider
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160108 TELEPHONE CALLS TO OR FROM GOVERNMENT OFFICIALS
Category activity examples
- Talking on phone to a congressperson
- Talking on phone to a county council member
- Talking on phone to a court employee
- Talking on phone to a politician
- Talking on phone to a public librarian
- Talking on phone to a U.S. postal employee
- Talking on phone to police or firefighters
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160199 TELEPHONE CALLS (TO OR FROM), N.E.C. (2004+)
Category activity examples
- Talking on phone to ex-husband (2014+)
- Talking on phone, unidentified (2003)
- Talking on phone, unspecified (2004-2011)
- Talking on phone, no more information provided (2012+)
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160200 WAITING ASSOCIATED WITH TELEPHONE CALLS
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160201 WAITING ASSOCIATED WITH TELEPHONE CALLS (2004+)
Category activity examples
- Waiting for a phone call (2004+)
- Waiting to use a pay phone (2004+)
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